Managing Across Generations and CulturesÉdition 1

Develop powerful leadership skills with this concise guide to managing multigenerational and culturally diverse teams. Assess your leadership competencies using eight proven questionnaires that target critical areas for improvement. Build leadership credibility, communicate persuasively, and foster collaboration to drive higher team performance using the practical recommendations provided for each leadership trait.

Today, managers face the daunting challenge of leading multigenerational teams from globally diverse cultures. This handbook provides specific steps to develop leadership competencies that create self-driven, high-performing teams by breaking down generational and cultural barriers. Measure your leadership competence with eight self-assessments and learn to:

• Build Leadership Credibility: Discover your leadership style and the key qualities of great leaders. Learn how to make better decisions, improve outcomes, and navigate conflict when facing adversity
• Communicate Persuasively and Impactfully: Identify your communication style and the message you reveal through words and body language. Learn to communicate clearly in complex cultural contexts and influence outcomes with data visualization and persuasion techniques
• Create High-Performing Teams: Bridge generational and cultural differences by sharing knowledge and skills to reverse biases, build trust, increase cultural sensitivity, and learn about global markets
• Lead Global Teams: Discover how managers leverage resources and nurture innovation for global expansion. Learn which industries exhibit accelerated internationalization and why

After completing the self-assessments, you’ll create an Individual Development Plan by selecting specific recommendations to shore up skills and track your progress using the included Leadership Guiding Values Scorecard. Leaders and managers at all levels of seniority and across industries, as well as MBA students, will be inspired to build their leadership career path with insight and confidence using the concise review of global leadership topics and thoughtful recommendations presented in this handbook.