Lean Office and Service Simplified

Lean Office and Service Simplified

Author: Drew Locher
Publisher: Taylor & Francis
Edition: 1
Published date: 2017
ISBN: 9781138434837

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Winner of a 2012 Shingo Research and Professional Publication AwardDemystifying the application of Lean methods, Lean Office and Service Simplified: The Definitive How-To Guide goes beyond the basic tools to detail the key concepts of Lean as they apply to office and service environments. It begins by discussing value stream management, followed by

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