Bright Education AB, organisation number 559449-1002 ("Memmo"), provides a service through which users can purchase course literature in the form of e-books and use AI-powered study tools (the "Service"). The Service is available under different subscription plans, including a free tier and a paid Pro plan, with access to certain features depending on the plan selected. To access the Service, the user must accept these Terms and Conditions, which constitute an agreement between the user and Memmo regarding the use of the Service. By activating a user account, the user agrees to be bound by these terms. Memmo will not save a copy of this agreement. These terms are governed by the Swedish Distance Contracts Act (distansavtalslagen, SFS 2005:59) and applicable EU consumer protection legislation. Any term in this agreement that is less favourable to the consumer than what follows from mandatory law shall be without effect against the consumer.
To be eligible to enter into an agreement with Memmo, create a user account, purchase a book, and use the Service, the user must be at least 18 years old or otherwise legally capable of entering into agreements under Swedish law. The user must provide Memmo with accurate information about themselves, including contact details. The user must provide a valid payment method where required.
To use and access the content of the Service, the user must register and create a user account. A valid email address is required to register an account and use the Service. Users can change contact details such as email address, password, and payment method under Account Settings on Memmo's website memmo.org.
By registering an account or logging into Memmo, the user allows events to be recorded in connection with the account. These events are recorded to improve the user experience. The user is responsible for ensuring that no unauthorized person gains access to their login credentials or passwords.
By registering an account and accepting these terms, the user allows Memmo to send emails for marketing purposes. The user can opt out of receiving these emails at any time, after which Memmo will cease sending them.
The Service can be used via the user's computer, tablet, and/or mobile device and requires an internet connection. Recommended technical requirements and supported devices are described on Memmo's website at memmo.org. Memmo is not responsible for errors or delays due to insufficient equipment, software, or internet capacity on the part of the user. The user is entitled to register and use the Service on a maximum of three (3) devices per user account. Memmo reserves the right to change both the number of devices and the type of device on which the user may access the Service.
Compatibility: The Service is a web-based platform accessible through standard modern web browsers (such as Chrome, Firefox, Safari, and Edge). No specific software installation is required beyond a compatible browser with JavaScript enabled.
Interoperability: The Service does not require integration with third-party software for standard use. Content generated within the Service (such as summaries, flashcards, and quiz questions) is accessible exclusively within the Memmo platform and is not designed to be exported to or interoperate with external learning management systems unless Memmo explicitly states otherwise.
Technical protection measures: Memmo applies technical restrictions to protect its content and platform, including restrictions on downloading, copying, and distributing e-books and AI-generated content. These measures are in place to protect Memmo's and its suppliers' intellectual property rights. Users may not circumvent or attempt to circumvent these technical protection measures.
The Service is available under the following plans:
Free Plan: Access to a limited set of features at no charge, as specified on Memmo's website at memmo.org.
Pro Plan: A paid subscription providing access to the full suite of AI-powered study features. The Pro Plan is available on a monthly or annual billing basis. Features available exclusively under the Pro Plan may include, but are not limited to, advanced AI-generated summaries, unlimited quiz and flashcard generation, AI Chat, Podcast, and priority access to new features. The specific features included in the Pro Plan, together with current pricing, are described on Memmo's website and may be updated from time to time. Memmo will inform users of any material changes to plan features in advance.
Current prices for all plans, including the Pro Plan, can be found on Memmo's website memmo.org. All stated prices include VAT where applicable.
For the Pro Plan, monthly and annual pricing is available on memmo.org at the time of subscription. The annual plan also displays the equivalent monthly cost.
Prices may vary depending on payment method or region. Memmo reserves the right to change prices and will inform active subscribers of any price changes via email or their user account at least one month in advance of the change taking effect. Continued use of the Service after a price change takes effect constitutes acceptance of the new price.
One-time purchases (e-books): Payment is made at the time of purchase, and the user is charged immediately after completing a purchase.
Pro Plan subscription: The Pro Plan is a recurring subscription billed either monthly or annually depending on the billing cycle selected at the time of subscription. The subscription renews automatically at the end of each billing period unless cancelled in accordance with Section 9. The subscription fee is charged automatically at the start of each new billing period using the payment method on file. Memmo reserves the right to refuse specific types of debit or credit cards. Memmo collaborates with Stripe, a third-party payment provider, that handles payment processing. By subscribing, the user accepts that payment data is handled in accordance with Stripe's terms and privacy policy. Failure to process payment may result in suspension of access to the Pro Plan. Before any order that creates a payment obligation is confirmed, the payment obligation will be clearly displayed to the user, and the user must explicitly accept the obligation to pay before the subscription is activated, in accordance with Chapter 2, §9 of the Distance Contracts Act.
E-books: By purchasing a book, the user gains access to the book for a period of five (5) years from the date of purchase, which Memmo defines as lifetime access. After this period, access to the book will cease. If the user purchases a book on a different access period, the access period stated in the purchase receipt governs access time.
Pro Plan: Access to Pro features is valid for the duration of the active subscription period. Upon cancellation or expiry of the subscription, the user's account will revert to the Free Plan and access to Pro-only features will cease at the end of the paid billing period.
Users may upgrade to the Pro Plan or cancel/downgrade back to the Free Plan at any time. Upgrades take effect immediately. Cancellations must be submitted before the next billing date to avoid being charged for the following period. To cancel, the user navigates to memmo.org/en/payments, clicks "Manage", and follows the steps in the Stripe-hosted subscription management page to cancel their subscription. Upon cancellation, the user will retain access to Pro features until the end of the current paid billing period, after which the account will automatically revert to the Free Plan. Cancellation does not entitle the user to a refund for the current billing period, except as provided under Section 12 (Right of Withdrawal).
Automatic renewal: The Pro Plan renews automatically at the end of each billing period. It is the user's responsibility to cancel before the renewal date if they do not wish to continue.
Downgrading to the Free Plan takes effect at the end of the current billing period. Content or data created under the Pro Plan will remain accessible subject to the Free Plan's feature limitations.
Memmo reserves the right to amend these Terms and Conditions at any time. Users will be informed of changes via email or their user account at least one month in advance. If a user does not accept the changes, they may cancel their subscription or stop using the Service before the changes take effect. Continued use of the Service after the effective date of any change constitutes acceptance of the updated terms.
Upon entering into a subscription agreement or completing a purchase, Memmo will send the user a written confirmation of the agreement by email within a reasonable time, and no later than when the service begins to be performed. The confirmation will be sent in a durable, readable format and will contain a summary of the key terms of the agreement, including the plan selected, the price, billing cycle, and information about the right of withdrawal.
12.1 E-books
Users have the right to withdraw from the purchase of an e-book within 14 days from the date the contract is entered into, in accordance with the Distance Contracts Act. The right of withdrawal ceases if the delivery of the digital content has begun and:
If all three conditions above are met, the user is not obligated to pay for the digital content delivered up to the point of withdrawal. To exercise the right of withdrawal, the user must notify Memmo by email at hello@memmo.org within the 14-day withdrawal period. Memmo will confirm receipt without undue delay and process any applicable refund within 14 days of receiving the notice, using the same payment method used for the original purchase.
12.2 Pro Plan Subscription
Users who subscribe to the Pro Plan have the right to withdraw from the subscription within 14 days from the date the contract is entered into (i.e., the subscription date), in accordance with the Distance Contracts Act and applicable EU consumer protection legislation. The right of withdrawal ceases if the performance of the digital service has begun and:
Where the right of withdrawal applies, the user is not obligated to pay for the portion of the service delivered up to the point of withdrawal. Upon withdrawal, the user must immediately stop using Pro features and refrain from making any content generated through them available to others. To exercise the right of withdrawal, the user must contact Memmo by email at hello@memmo.org within the 14-day withdrawal period. A refund will be processed within 14 days of Memmo receiving the notice, using the same payment method used for the original purchase.
12.3 Complaints
In the event of a defective or incorrectly delivered service, the user has the right to file a complaint by contacting Memmo at hello@memmo.org to receive compensation or a correction in accordance with applicable consumer protection regulations.
Memmo accepts returns and exchanges for both defective and non-defective physical products. If you wish to return an item, you have a return period of 30 days from receipt of your order.
Return method: Contact Memmo at hello@memmo.org, or return the item in person to Memmo's head office at Artillerigatan 27, Stockholm.
Return cost: Returns are free of charge for the customer.
Refund: Once Memmo has approved the return, the refund will be processed within 2 days.
Countries: This policy applies to customers in the following countries: Sweden, United Arab Emirates, Angola, Argentina, Australia, Bangladesh, Belgium, Bahrain, Brazil, Belarus, Canada, Switzerland, Côte d'Ivoire, Chile, Cameroon, Colombia, Costa Rica, Czechia, Germany, Denmark, Dominican Republic, Algeria, Ecuador, Egypt, Spain, Ethiopia, Finland, France, United Kingdom, Georgia, Ghana, Greece, Guatemala, Hong Kong, Hungary, Indonesia, Ireland, Israel, India, Italy, Jordan, Japan, Kenya, Cambodia, South Korea, Kuwait, Kazakhstan, Lebanon, Sri Lanka, Morocco, Madagascar, Myanmar (Burma), Mauritius, Mexico, Malaysia, Mozambique, Nigeria, Nicaragua, Netherlands, Norway, Nepal, New Zealand, Oman, Panama, Peru, Philippines, Pakistan, Poland, Puerto Rico, Portugal, Paraguay, Romania, Russia, Saudi Arabia, Singapore, Slovakia, Senegal, El Salvador, Thailand, Tunisia, Türkiye, Taiwan, Tanzania, Ukraine, Uganda, United States, Uruguay, Uzbekistan, Venezuela, Vietnam, South Africa, Zambia, Zimbabwe.
Memmo strives to offer a wide range of content but cannot guarantee that all course literature is always available. The Service's features and content are continuously updated and may change at any time without prior notice. The Service is provided as-is, and Memmo reserves the right to close the Service temporarily for upgrades and maintenance.
Memmo intends to provide the Service around the clock but cannot guarantee that the Service will always be free from errors or interruptions. Memmo is not responsible if the user cannot access the Service due to overload, network errors, communication errors, faults in the user's equipment, or other circumstances beyond Memmo's control. Memmo must be given the opportunity to correct deficiencies in the Service within a reasonable time without such deficiencies constituting a breach of contract.
The Service and its content are owned by Memmo and/or Memmo's suppliers and are protected by copyright. The user's right to use the Service does not transfer ownership or other intellectual property rights to the user. Users may not share their user account or use the Service for commercial or public purposes. It is not permitted to copy or distribute literature or other content from the Service. Users may not manipulate or bypass technical restrictions protecting content within the Service. If unauthorized use is suspected, the user must immediately notify Memmo. Users are responsible for any damages caused by granting third parties access to the Service. Memmo reserves the right to immediately terminate or suspend the user's access to the Service if misuse is suspected.
Memmo's AI features are subject to fair use limits, which may vary by subscription plan. Applicable usage limits are described on Memmo's website and may be updated from time to time. Limits may apply to, for example, the number of AI-generated summaries, quiz questions, flashcards, or AI Chat messages per day or per month.
If a user's usage of AI features significantly exceeds normal usage patterns or appears to be automated or non-human in nature, Memmo reserves the right to temporarily limit or suspend access to those features. Memmo will endeavour to notify the user before taking such action where reasonably practicable.
These Terms and Conditions are governed by Swedish law and applicable EU consumer protection legislation. Disputes that cannot be resolved amicably shall be decided by a Swedish general court. Users can also have disputes reviewed by the Swedish National Board for Consumer Disputes (Allmänna Reklamationsnämnden, ARN), Box 174, 101 23 Stockholm, www.arn.se. The EU Online Dispute Resolution platform is also available to consumers at https://ec.europa.eu/consumers/odr.
Users are responsible for all material they upload to Memmo's platform. It is not permitted to upload material that is offensive, illegal, inappropriate, copyright protected or otherwise unsuitable. Memmo reserves the right to remove such material without prior notice and to take legal action if necessary. Users agree to indemnify Memmo against any claims arising from their uploaded material. This responsibility does not include course literature or other material provided by Memmo.
Memmo respects the intellectual property rights of third parties. If you are a rights holder and believe that material available on Memmo's platform infringes your copyright, please notify us at hello@memmo.org with the following information:
Memmo will review all notices and remove or disable access to infringing material expeditiously upon receiving a valid notice. Repeated infringers will have their accounts suspended or terminated.
When a user uploads material (such as notes, documents, or other text) to the Memmo platform, the user consents to Memmo analyzing, processing, and using this content to generate AI-powered study support. This may include multiple-choice questions, writing assignments, flashcards, and summaries. Certain AI features that process uploaded content may be available exclusively to Pro Plan subscribers.
If the user wishes for uploaded content to remain private and not be shared or visible to other users, this must be actively selected at the time of upload. If no selection is made, the content will be treated as non-private and Memmo will have the right to use it to improve the Service, create shared study resources, and display it for educational purposes to other users. Memmo guarantees that AI-generated material based on a user's documents will be used solely in accordance with these terms and will never be used to train external AI models.
Memmo processes all uploaded content in accordance with applicable data protection legislation, including the GDPR. Content is stored securely and access is limited to authorized systems and personnel. Memmo implements technical and organizational measures to ensure that no unauthorized parties can access user content.
Users have the right to request deletion of their uploaded content at any time by contacting Memmo at hello@memmo.org.
Memmo's AI features are provided as educational support tools and are not a substitute for professional academic guidance. AI-generated material is not guaranteed to be accurate or appropriate in every educational context. It is the user's responsibility to review and assess the accuracy and suitability of any material generated by Memmo's AI tools. Memmo assumes no liability for incorrect answers, misleading information, or lost academic performance resulting from AI-generated content. This limitation applies equally to users of both the Free Plan and the Pro Plan.
Memmo uses AI technology in a transparent and responsible manner. Users are informed when and how AI is used within the platform, including when content is generated, structured, or suggested using language models. No AI models are trained directly on users' uploaded content. Memmo adheres to applicable principles for responsible AI use and complies with Swedish and EU legislation in this area.
Memmo reserves the right to use aggregated and anonymized user data to improve platform functionality, including the development of new Pro features. This data may include statistics on how students interact with AI tools, such as which features are used most or what types of content are commonly generated. No personal or identifiable information is used for this purpose.
For questions about these Terms and Conditions, subscription management, or Memmo's handling of personal data, please contact:
Bright Education AB
Artillerigatan 27, Stockholm, Sweden
Organisation number: 559449-1002
Email: hello@memmo.org
Last updated: April 22, 2026.
