Lean IT

Lean IT

Author: Steven C Bell, Michael A Orzen
Publisher: Taylor & Francis
Edition: 1
Published date: 2010
ISBN: 9781439817568

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Winner of a Shingo Research and Professional Publication AwardInformation Technology is supposed to enable business performance and innovation, improve service levels, manage change, and maintain quality and stability, all while steadily reducing operating costs. Yet when an enterprise begins a Lean transformation, too often the IT department is ei

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