End-User Computing: Concepts, Methodologies, Tools, and Applications

End-User Computing: Concepts, Methodologies, Tools, and Applications compiles a vast collection of the most authoritative research in the development of computing applications and models by personnel other than IT departments and commercial vendors. With more than 200 chapters from nearly 400 of the world's leading experts on end-user computing this collection covers such topics as expert systems, quality assessment, user development, human factors, project teams, and user satisfaction. A four-volume reference set that provides libraries with definitive studies covering all of the salient issues of the field, End-User Computing: Concepts, Methodologies, Tools, and Applications gives researchers, managers, and other professionals from a variety of fields the knowledge and tools they need to properly understand the role of end-user computing in the modern organization.