Occupational Stress in the Service Professions

Occupational Stress in the Service Professions

Autor: Anthony H. Winefield, Helen R. Winefield, Maureen Dollard
Wydawca: CRC Press
Wydanie: 1
Data publikacji: 2003
ISBN: 9780367454548

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Workers in the service industry face unique types and levels of stress, and this problem is worsening. Many workers and organizations are now recognizing work stress as a significant personal and organizational cost, and seeing the need to evaluate a range of organizational issues that present psychosocial hazards to the workers. Occupation

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