Conflicts in Reference Services

Conflicts in Reference Services

Forfatter: Bill Katz, Ruth A. Fraley
Forlag: Taylor & Francis
Utgave: 1
Utgivelsesår: 2019
ISBN: 9780367374259

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14 dagers angrerett

This book, first published in 1985, examines issues such as the discussion of goals and rationales for charging for online searches, conflicts between reference and other library departments, how to provide quality service and who is best suited to provide it.

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