Designing and Delivering Superior Customer Value

Designing and Delivering Superior Customer Value

Forfatter: Art Weinstein, William C. Johnson
Forlag: Taylor & Francis
Utgave: 1
Utgivelsesår: 2020
ISBN: 9780367230180

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14 dagers angrerett
First Published in 1999, this book stresses the service aspects of an organization - especially customer service, marketing, and organizational responsiveness, and how to create and provide outstanding customer value to the target market(s).

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