Service Work

Service Work

Auteur: Marek Korczynski, Cameron MacDonald
Uitgever: Taylor & Francis
Editie: 1
Publicatiedatum: 2008
ISBN: 9780415953160

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Everyday, we are bombarded with advertising images of the smiling service worker. The book is written with the aim of focusing beneath the surface of these fairy tale images, to seek out and understand the reality of service workers experience. Within the sociology of work and related literatures, there are an increasing number of empirical studie

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