Occupational Stress in the Service Professions

Occupational Stress in the Service Professions

Auteur: Anthony H. Winefield, Helen R. Winefield, Maureen Dollard
Uitgever: CRC Press
Editie: 1
Publicatiedatum: 2003
ISBN: 9780367454548

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Workers in the service industry face unique types and levels of stress, and this problem is worsening. Many workers and organizations are now recognizing work stress as a significant personal and organizational cost, and seeing the need to evaluate a range of organizational issues that present psychosocial hazards to the workers. Occupation

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