Quality Management

Quality Management

Auteur: Peter D. Mauch
Uitgever: Taylor & Francis
Editie: 1
Publicatiedatum: 2009
ISBN: 9781439813805

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In the past, when goods and services were simpler, measurement of quality was self-evident. As business became more complicated, so too did the implementation of quality management and our ability to measure it. Ultimately, the practice of quality strayed from being a business practice to become much more of an engineering discipline producing plen

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