Total Quality Management for Custodial Operations

Total Quality Management for Custodial Operations

Auteur: Gaudreau
Éditeur: Taylor & Francis
Édition: 1
Année de publication: 2021
ISBN: 1884015514

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This book examines Total Quality Management for the building cleaning maintenance industry. It demonstrates how to motivate employees to improve the quality of your service. Total Quality Management for Custodial Operations focuses on the customer and applies a methodology used successfully by hundreds of teams.

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