Hospital Information System (HIS) Project Success

Hospital Information System (HIS) Project Success addresses one of the most persistent challenges in healthcare centers: why Hospital Information System (HIS) projects continue to struggle despite massive investments, growing regulatory demands, and rapid digital transformation.

Drawing on nearly two decades of hands-on HIS implementation and operational experience, the author offers a clear, actionable framework for hospital managers, CIOs, IT managers, and project teams to achieve HIS project success. The core of the book is the Core Interaction Model (CIM), a performance-driven cycle that integrates observation, implementation, and qualification to support both project delivery and long-term system excellence. By adapting well-known project management methodologies and Agile to the unique realities of healthcare environments, CIM bridges the gap between strategy, governance, and daily operations. What makes this book beneficial is its practical, experience-based approach that connects digital health strategy with real-world HIS project challenges.

The book synthesizes best practices with lived experience, offering tools, examples, and insights that reflect the complexities of actual hospital environments rather than idealized scenarios.