Focus Groups

Focus Groups

Autor: Deana McDonagh, Joe Langford
Editorial: CRC Press
Edición: 1
Fecha de publicación: 2002
ISBN: 9781138423282

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The focus group is widely used to as a tool for increasing the understanding of users and their requirements, and identifying potential solutions for these requirements. Its main value lies in the conveyance of less tangible information that cannot be obtained using more traditional methods. Eliciting user needs beyond the functional is crucial for

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