Before Memmo my notes were scattered across PDFs. Now a workspace pulls everything into one place — I see exactly what's still left to study.
For the first time medical practices and organizations are about to see their income either increase or decline based on regulations that directly measure patient care and satisfaction. CMS has now made the patient experience its business. The patient experience is critical to the future of healthcare and the cost of care. Practices that have paid little attention to this in the past can learn how to improve the patient visit through the environment, culture and the actions of physicians and staff.
Learn the steps your practice can take to reap the many payoffs of achieving high patient-centered standards without having to make a big financial investment. In The Patient-Centered Payoff: Driving Practice Growth Through Image, Culture and Patient Experience, authors Cheryl Bisera and Judy Capko explain how healthcare professionals and organizations can thrive in the new patient-centered environment.
In their book, Judy Capko and Cheryl Bisera describe how the patient-centered movement has changed medical practice and offer insights into the opportunities this new environment provides to practices.
As in Judy Capko’s bestselling books, (Secrets of the Best-Run Practices, 2nd Edition and Take Back Time—Bringing Time Management to Medicine) The Patient-Centered Payoff: Driving Practice Growth Through Image, Culture and Patient Experience is clearly written, engaging, and packed with easy-to-implement ideas.
What the book covers:
* How create an impressive image
* Identity: Knowing who you are and expressing it with conviction
* Defining your online presence and protecting your online reputation
* Developing a patient-centric office culture
* How to live and measure your adherence to your mission
* How to speak the language of patients
* Evaluating your patient's experience (a look in the mirror!)
* Making patients feel at home when they visit your facility
Benefits:
*Discover how to succeed in the rapidly growing patient-centered care movement.
*Includes carefully chosen case studies that highlight successes in building a patient-centric medical practice.
* Learn how to deliver customer service that delights patients.
*Gain valuable insight into how practices should claim and take control of their online presence.
* Take advantage of a list of twenty one things you can do now without breaking the bank.
* Leverage tools to evaluate your existing office culture and transform it into one that creates an exceptional environment for patients and staff.
Fortunately, there are many steps a practice can take to develop an attractive, engaging presence without making a big financial investment. In this book, doctors and medical practice administrators get a practical guide to creating a positive practice image which grows a loyal, referring patient base. It includes advice on how to measure performance and maintain accountability; how to define your practice image and express it with conviction; and how to manage your online and social media presence. It also offers a list of twenty-one steps practices can take right away without breaking the bank. This book provides all the tools practices need to begin reaping the many benefits to running a profitable patient-centered practice.
By following these recommendations by Capko and Bisera, medical practices will improve their competitive position, gain financial incentives with payer reimbursement, and grow a loyal patient base.
Before Memmo my notes were scattered across PDFs. Now a workspace pulls everything into one place — I see exactly what's still left to study.
Memmo's summaries are gold before exams. I don't have to re-read 800 pages two weeks before — just the important parts.
The AI chat has saved me the night before an exam more than once. I just keep asking until I get it — no waiting on a study group to reply.
The quizzes hit exactly what I need to know. Memmo tracks what I get stuck on — so I only practice what's worth it.
Flashcards with spaced repetition are magic. Memmo knows when I'm about to forget something and brings it back.
The AI podcasts are my favorite. I listen on my way to school and get a recap without sitting at a computer.
Handbok i kvalitativa metoder
281 kr
Hållbar utveckling: en introduktion för ingenjörer och andra problemlösare
334 kr
Brymans Samhällsvetenskapliga metoder
390 kr
Projektledning
491 kr
Den orättvisa hälsan: om socioekonomiska skillnader i hälsa och livslängd
326 kr
Vetenskapsteori för nybörjare
196 kr
Organizational Leadership
429 kr
På väg mot läraryrket
172 kr
Det sociala livet i skolan: Socialpsykologiska perspektiv
253 kr
Betygsättningens didaktik
151 kr
Personality
402 kr
Studying Leadership
404 kr
Managing Innovation
477 kr
Introduktion till samhällsvetenskaplig metod
347 kr
The Psychology of Sex and Gender
698 kr
Evidens och kunskap för socialt arbete
207 kr
Introduction to Leadership
605 kr