Administrative Intelligence

With its tools to build scalable infrastructure from the outset and make businesses more agile, efficient, and resilient, this book navigates the complex and often competing approaches found in business, management, and social science research to provide a straightforward model with practical guidance for companies to streamline administrative systems, reduce inefficiencies, and prevent organizational burnout.

Providing a clear, practical alternative to quick-fix tools and management fads, this book guides leaders in solving three key problems undermining organizations today: (1) employee burnout and turnover; (2) constant updates and changes to technology resources; and (3) the inability of organizational infrastructure to keep up in a perpetually shifting and fast‑paced environment. Written by consultant‑researchers specializing in behavior, evidence‑based practice, and ethics, this book equips CEOs, COOs, entrepreneurs and organizational leaders with proven strategies to address burnout, streamline workflows, and unite multigenerational teams. It also demonstrates how to embed values into daily operations, eliminate bottlenecks, and harness the best ideas across the organization. Readers will learn to evaluate technology for its true impact, build agility, and create a high‑performing infrastructure that hums in the background while the business thrives.

The actionable, evidence‑based strategies presented in this book are ideal for senior managers and leaders, as well as business and leadership students, particularly in organizations facing change due to AI and the tech startup and nonprofit sectors.