Modern Fidelity Claim Deskbook

The Modern Fidelity Claim Deskbook is a practical guide to handling technology-driven fidelity and crime claims. As digital risks evolve, so do policies, case law, and coverage challenges. This book helps professionals navigate complex losses, understand emerging insurance products, and apply legal and technical knowledge in today’s fast-changing landscape.

Table of Contents:

1. Theft and Technology’s Role in Modern Crime Losses and Claim Investigations
2. Insuring Agreements (D) and (E) – What Constitutes an "Original" and Reliance in the Electronic World
3. Computer Fraud: An Old Coverage – Now in the Spotlight
4. The Business Computing Environment – Components and Basic Technology for the Non-IT Professional
5. Computer Security Technology – Modern Trends and Tools to Defend Against Cyber Crime
6. Funds Transfer Fraud – A Practical Approach
7. Social Engineering/Business Email Compromise – Evolution and Developments
8. Property Coverage and Loss of Digital Assets – Treatment and Considerations
9. Emerging Technology Schemes – A Claim Primer
10. Technology-Based Inquiries, Requests, and Discovery – How to Get the Computer System and Forensic Information You Need
11. Expert Witness and Consultant Support in the Complex Fidelity Claim – Analyzing and Understanding Electronic Data, Computer Systems, and Electronic Records
12. The Intersection of Fidelity/Crime Claims and Cyber Insurance Claims – What to Know and What to Investigate