Managing Aggression

Managing Aggression

Forfatter: Ray Braithwaite
Forlag: Taylor & Francis
Udgave: 1
Udgivelsesdato: 2002
ISBN: 0415243807

Køb bogen

0

Betal med Klarna
14 dages fortrydelsesret

How to manage and respond to escalating violence towards staff working in the human services is a pressing professional problem. This workbook:

  • empowers individuals by providing a range of useful useful skills that can help in managing aggression
  • enables staff placed in difficult or dangerous situations by their employers to address the issue effectively
  • clarifies the responsibilities of the manager in ensuring staff are safeguarded
  • builds confidence in staff and their managers by offering workable solutions to reducing levels of aggression in the workplace.

Highlighting examples of good and bad practice, Managing Aggression is a book for anyone who has ever faced, or is likely to face, aggression at work.

Du kan måske også lide

Køb bogen0